Skip to main content

Configure user policies

User settings apply when a managed enterprise user signs in. They are different from device settings, which apply to the device regardless of the signed-in user.

Apply a user setting​

  1. Open Business+ → User Settings.
  2. Select the user's Organisational Unit.
  3. Search for the setting or browse its section.
  4. Check whether the value is inherited or locally applied.
  5. Change the required value.
  6. Review Updated setting entries.
  7. Click Save.

Common sections include:

  • General, session length, terms of service, avatar, and wallpaper.
  • Sign-in settings, sign-in and lock-screen behaviour.
  • Enrollment controls, where newly enrolled devices are placed and who may enrol them.
  • Apps and extensions, task manager and extension behaviour.
  • Security, browser and web security controls.

Verify a user policy​

  1. Use a pilot user in the target organisational unit.
  2. Sign out and sign in again on a managed device.
  3. Confirm the expected browser, app, or session behaviour.
  4. If the result is wrong, compare the user's organisational unit with the selected policy unit.

Avoid common mistakes​

  • Do not use user settings for a kiosk device with no signed-in user.
  • Do not assume a device's organisational unit and a user's organisational unit are the same.
  • Do not reset all settings to the parent level when you only need to remove one override.
  • Do not deploy a restrictive sign-in or URL policy without a pilot account and recovery path.

What's next​